Location: Seoul Capital Area
Contract Type: Permanent
Salary: ₩70,000,000 – ₩120,000,000 per annum
A Hotel General Manager role is now open in a foreign hospitality company. The selected candidate will oversee the overall hotel operations to ensure guest satisfaction, staff engagement, financial performance, and brand compliance.
Responsibilities:
- Ensure all departments meet or exceed guest service expectations and uphold company values
- Promote associate engagement through communication, coaching, and recognition programs
- Motivate and empower staff to resolve guest concerns and maintain positive morale
- Oversee training, orientation, and development programs for all employees
- Ensure compliance with local laws, company policies, and safety programs
- Supervise the maintenance and upkeep of hotel facilities and physical assets
- Review guest survey reports and communicate feedback to the team
- Monitor financial performance, including CAPEX suggestions and inventory controls
- Maintain strong relationships with competitors, clients, and the local community
- Ensure consistent brand compliance across operations and cleanliness standards
- Promote an open-door culture and address staff concerns through constructive feedback
- Maintain all required licenses, permits, and administrative documentation
- Schedule team coverage, including weekends and evenings
- Respond promptly to emergencies, security breaches, and accidents
Requirements:
- Bachelor’s degree or above (Hospitality, Tourism, or Business is preferred)
- Strong PMS skills (Infor HMS, Opera is preferred)
- Proficient in MS Office
- Fluent level written and verbal Korean and English
Preferred requirements:
- Experience in an economy hotel chain
About the Company:
A hospitality company operating in the hotel and lodging industry. It manages and provides accommodation services for travellers, focusing on offering comfortable and convenient stays across key locations.